DHK77 Privacy Policy —
To Protect Your Data Our Commitment

1. Introduction & Applicability

DHK77 (https://dhk77.onl) is an internationally licensed online gaming and casino platform. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what we do to keep your data safe.

This policy applies to all users of the dhk77 website and mobile platform, whether registered or not. "We", "dhk77", and "platform" refer to dhk77 and its services; "you" and "user" refer to any visitor or registered member.

We believe transparency is the foundation of trust. That is why this Privacy Policy is written in plain, straightforward language — so you always know exactly what we do with your data.

2. Information We Collect

Dhk77 only collects information that is necessary to deliver its services, maintain security, and meet legal obligations. Here is what we collect:

• Identity Information: Full name, date of birth, nationality, and ID document details (for KYC verification).
• Contact Information: Email address and phone number (for account communication and security).
• Financial Information: Payment method details (Mobile Banking, Nagad, bank account number — for transaction processing).
• Gaming Activity: Game history, betting details, and win/loss records (for account management purposes).
• Technical Information: IP address, browser type, device information, and login timestamps (for security purposes).
• Cookies & Tracking: Browsing behavior, preferences, and session data (for improving the user experience).

3. Purpose of Data Use

Dhk77 uses the data it collects solely for defined, legitimate purposes. No information is ever used unnecessarily.

• To support account creation, verification, and management.
• To process deposit and withdrawal transactions and maintain financial records.
• To maintain platform security and prevent fraud.
• To comply with international AML (Anti-Money Laundering) and KYC regulations.
• To provide customer support and technical assistance.
• To send you relevant promotions, bonuses, and offers (based on your consent).
• To improve the platform experience and quality of service.

4. Data Storage & Retention

Your data is stored securely on encrypted servers. We only retain your information for as long as it is needed to provide our services or meet legal obligations.

• Data for active accounts is retained for as long as the account remains open.
• Financial transaction records are retained for a minimum of 5 years in accordance with international AML regulations.
• After an account is closed, any unnecessary data is deleted within 30 days.
• In the event of a legal dispute or investigation, relevant data may be retained for as long as required.

5. Data Sharing Policy

Dhk77 never sells your personal data. However, there are specific circumstances under which information may be shared with third parties:

• Payment Processors: Necessary information is shared with Mobile Banking, Nagad, and banks to complete deposits and withdrawals.
• KYC Verification Services: Information may be shared with authorized verification agencies for identity verification.
• Legal Authorities: Data may be disclosed to the relevant authorities in response to a court order or legal obligation.
• Technology Partners: Limited information may be shared with game software providers for platform operation.

6. Cookies & Tracking Technologies

Dhk77 uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

• Essential Cookies: The site cannot function without these — they are required for login sessions and security.
• Functional Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: To analyze platform usage for improvement purposes — with your consent.

You can disable cookies through your browser settings at any time, though some features may not function properly as a result.

7. Your Data Rights

Under international privacy laws, you have the following rights:

• Right to Access: You can request to know what personal data we hold about you.
• Right to Rectification: You can request that incorrect or outdated information be updated.
• Right to Erasure: You can request deletion of your data in certain situations.
• Right to Restrict Processing: You can request that processing of your data be restricted in certain circumstances.
• Right to Portability: You can request your data in a structured, portable format.
• Right to Object: You can object to the use of your data for specific purposes.

8. Security Measures

Dhk77 applies the highest industry-standard technical and organizational measures to protect your data. Our security framework includes:

• 256-bit SSL/TLS encryption for all data transfers.
• AES-256 encryption for stored data.
• Two-factor authentication (2FA) is enforced on all administrative access.
• Regular third-party security audits and penetration testing.
• 24/7 real-time security monitoring and anomaly detection.
• Firewall and DDoS protection systems.

That said, no data transmission over the internet is 100% secure. We take every measure to protect your information, but absolute security cannot be guaranteed. If you notice any security issue, please contact us immediately.

9. Minor Protection

Dhk77 strictly prohibits access to its services by anyone under 18. Under our Privacy Policy:

• We do not knowingly collect personal information from individuals under the age of 18.
• If data belonging to a minor is identified, it is immediately deleted and the account is closed.
• Age is verified at registration and confirmed through the KYC process.

If you become aware that a minor is using our platform, please notify our support team immediately.

10. Right to Amend This Policy

Dhk77 reserves the right to update or modify this Privacy Policy at any time, in whole or in part. Any changes will be published on the website, with the effective date shown at the top of the page.

For significant changes, we will make reasonable efforts to notify registered users via email or platform notification. Continued use of the platform after any changes will be considered acceptance of the updated policy.

11. Contact & Complaints

For any privacy-related questions, requests, or concerns, please reach out to us:

We take every request seriously and do our best to respond as quickly as possible.